Questions are good.
Ask away.
Here are the things employers ask us most. If your question isn’t here, pick up the phone.
Can you help us save money at renewal?
We can benchmark suitable alternatives and use market evidence when negotiating. A lower price cannot be guaranteed, and we also consider cover, underwriting, service and insurer suitability rather than price alone.
Will employees lose cover if we change insurer?
Not necessarily, but underwriting and continuity need careful review. We compare the proposed terms with your current arrangement and explain any differences before making a recommendation.
Can employees add their family?
Many schemes allow eligible dependants, but the rules and who pays vary. We can confirm the options under your scheme.
Who handles member additions and removals?
Your authorised scheme contact can send changes to the Secure Choice support team. The planned client hub will make requests and their status easier to track.
Do you only speak to us at renewal?
No. We provide year-round support with policy questions, insurer administration, documentation and claims-process guidance.
Are you independent?
We provide advice based on a fair analysis of a sufficiently broad range of relevant insurers and products available to us, considering cover, terms, service, underwriting and price.
On the phone, a video call,
or meet in person.
However you prefer to talk, you’ll meet a real person who takes time to understand your business and your people.